All JingzhunShiye products come with a standard 3-year warranty. Extended warranty options up to 7 years are available for enterprise and industrial customers.
How can I get technical support?
Technical support is available through our support portal, email, and phone. Enterprise customers receive priority support with 4-hour response SLA.
Are drivers and SDKs available for download?
Yes, all drivers, SDKs, and documentation are available in our Downloads section. Registered users can access the latest versions and release notes.
Do you offer on-site support?
On-site support is available for enterprise customers with premium support contracts. Our global service network covers major regions worldwide.
Can I get custom hardware configurations?
Yes, JingzhunShiye offers OEM/ODM services for custom hardware configurations. Contact our sales team to discuss your specific requirements.
联系技术支持
Our technical support team is ready to help with your AI computing challenges. Reach out and we'll respond within 24 hours.